Dubai, United Arab Emirates
+971 56 333 9307info@stts.ae

AFTER-SALES SUPPORT

Support beyond
the machine.

Count on Hydro Point for training, genuine parts, warranty guidance, safety and responsive maintenance support.

Hydro Point technician servicing a crawler water well drilling rig
01

After-Sales Service

  • Technical training for new machines
  • On-site service for quality issues
  • Timely machine-maintenance reminders
  • Construction solutions for different geological conditions
  • Wearing-parts replacement reminders
  • 24/7 response to your questions
Organized water well drilling rig spare parts and drill tooling
02

Parts

Hydro Point recommends original factory spare parts, designed and dimensioned for the best performance and dependable service life.

Warranty handover beside a crawler water well drilling rig
03

Warranty

Hydro Point provides a standard one-year warranty on main machines, with optional extended warranty coverage of three or five years.

Instructor training an operator on water well drilling rig controls
04

Training Service

  • Operator training
  • Market training
  • Service training
Drilling crew conducting a safety briefing in full protective equipment
05

Safety

Only trained and qualified operators working under appropriate safety and knowledge supervision should operate the machines.

  • Comply with employer, job-site and government rules
  • Follow safe work practices
  • Follow the operator manuals
Technicians performing scheduled maintenance on a drilling rig
06

Service & Maintenance

Our highly trained service professionals are ready to provide after-sales service and maintenance. Contact us whenever you need support.